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Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is in the United States. Standard This document is up-issued to support Unistim 5. This document is up-issued to reflect changes in technical content for Call Log Options. This document is up-issued to support Avaya Communication Server Release 7. Because of the similarity between Communication Server Release 6.
This document is up-issued to support Communications Server Release 5. Added technical content in the section Making a call using the Redial List. Standard 2. This document is up-issued to support Communication Server Release 4. Added support for new security features. Basic features. Security features. Entering and editing text. Entering text using the dialpad. Before you begin. Connecting your IP Deskphone. Installing and configuring VPN. Local Diagnostics submenu. IP Set Information.
Network Diagnostic Tools. Ethernet Statistics. IP Network Statistics. USB Devices. Advanced Diag Tools. License Information. VPN Information. Certificate Information. DHCP Information. Lock Menu. Making a call. Using Off-hook dialing.
Using On-hook dialing. Using handsfree dialing. Using Predial. Using AutoDial. Using Ring Again. Using Speed Call. Using HotLine. Using intercom calling. Answering a call. While on an active call. Placing a call on hold. Using Attendant Recall. Incoming calls. Using Automatic Answerback. Using Call Forward.
Using the Call Join feature. Activating Make Set Busy. Using Record On Demand key. Using the Buzz feature. Using the Callers List. Using the Redial List. Using Virtual Office. Using Media Gateway B. Using Hospitality features. Configuring Automatic Wake-Up. Accessing External Server Applications.
Quick Reference Card. Feature operation. Third party terms. Figure 1 shows the key labels. Consult your system administrator. Note: Powered downstream 1. You must supply your own widebandcapable handset. You must supply your own widebandcapable headset.
In this document, text in parentheses indicates the labels that appear on the key caps, for example, Services. Context-sensitive soft keys are located below the display area. The LCD label above each key changes based on the active feature. Press the More key to access the next layer of context-sensitive soft keys self-labeled. These keys also function as line DN keys.
A flashing LCD light indicates the line is on hold or the feature is being programmed. A steady LCD light beside a feature key indicates that the feature is active. A flashing LCD light indicates that the feature is being programmed. Note: If your Mute key is not enabled,. Use the Navigation keys to scroll through menus and lists appearing on the LCD display screen. The outer part of this key cluster rocks for up, down, left, and right movements.
Use Up and Down to scroll up and down in lists, and the Left and Right keys to position the cursor. In some dialog boxes that appear on your phone, you can also use the Left and Right keys to select editable fields; press the Right key to select the field below the current selection, or the Left key to select the one above.
Press the Enter key, at the center of the Navigation key cluster, to confirm menu selections. In many cases, you can use the Enter key instead of the Select soft key. Press the Hold key to put an active call on hold. Tap the flashing line DN soft key to return to the caller on hold. Use the Expand key to access external server applications.
Press the Headset key to answer a call using the headset or to switch a call from the handset or handsfree to the headset.
The Headset LED indicator, located on the Handsfree key, lights to indicate that the headset is in use. The flash cadence for each alert is different. Note: You may also hear an audio Message Waiting Indicator stutter or beeping dial tone when you go off-hook.
Press the Copy Key to copy entries to your Personal Directory from other lists, such as. Quit menu or dialog. Note: This function is not available on all phones; consult your administrator. Press the Directory key to access directory services. Press the line DN key beside the flashing status icon to answer the incoming call.
To reinstate Call Forward to the same number: Press the Forward soft key twice. Press the Internal Call Forward key. Page While away from your desk 3. Dial your Station Control Password. A dial tone sounds. Choose one of the following: — Dial your DN. After you hear the dial tone, dial your 6. Press the key. Page While away from your desk 4. Choose one of the following: — If you are dialing locally, press the Goodbye Goodbye key.
To unlock your IP Phone: 1. Page Setting Up A Conference Call Talking with more than one person Setting up a conference call Use the Conference feature to set up a conference call for a maximum of three or six people including yourself. The maximum number of people the conference feature supports depends on the configuration of your IP Phone. Press the line DN key beside the flashing status icon to return to your original call Using Conferee Selectable Display Use the Conferee Selectable Display and Disconnect feature to list active conferees and disconnect a conferee from the conference call.
To view active conferees: ConfDsp 1. Page Using Group Call Talking with more than one person 2. Press the line DN key on which the conference call is established. Choose one of the following: — For a single conferee, press the Goodbye Goodbye key. If configured, the Conference Count Display returns an updated total count of conferees. Page Talking with more than one person GrpCl 2.
The icon flashes until all members answer. Page Talking with more than one person To end a group call: Press the Goodbye key. Note: When the person who made the group call disconnects, the call Goodbye terminates for all members of the group. However, the members of the group call can disconnect from the call and not affect other members on the call.
Page Working Without Interruption Working without interruption Working without interruption This section describes the Activating Make Set Busy feature, which provides uninterrupted work time. Page Additional Call Features Additional call features Additional call features Contact your system administrator to determine if the following call features are available on your IP Phone.
Press the AutoDial key to call the AutoDial number desired. Press the Goodbye key to end the call. Goodbye Using the Buzz feature Use the Buzz feature to notify another person of a call, a visitor, or a request.
Dial the Page Trunk Access Code complete the connection to the page system. Make your announcement. To charge a local or long-distance call to an account before you dial: 1. Page Additional call features 2. Choose one of the following: Conf — Press the Charge soft key.
Dial the charge account number. Press the line DN key to return to the call. Page Additional call features Trans 5. Press the Transfer soft key when you hear the IP Phone ring. Note: You can talk privately to the person at the transfer number before you press the Transfer soft key.
To charge a call to an account when you add someone to a conference call: Conf 1. Use Enhanced Override to make a call or a consultation call, such as placing a call on hold and calling another party. To use Enhanced Override: You receive a busy signal after dialing a phone number. To use Forced Camp-on: You receive a busy signal after dialing a phone number. Page Using Privacy Release Additional call features Overriding a busy signal Use the Override feature to override a busy signal and interrupt another call.
To override a busy signal: 1. You receive a busy signal after dialing a phone number. Choose one of the following: EnhOvr — Page Additional call features 4. If your call goes unanswered for a preset time period and a second high- Goodbye pitched tone sounds followed by silence, press the Goodbye key or replace the handset. To page the called party, you do not need to redial the number of the called party. Page Additional Phone Features Additional call features To respond to a voice call: Your IP Phone rings once and the caller's voice transmits through your speaker.
Page Additional phone features 2. Use the dialpad to enter the name. Next 3. Press the Next soft key. Use the dialpad to enter the phone number. Choose one of the following: — Press the Done soft key to save the Done Cancel new entry. Page Additional phone features 3. Choose one of the following: — Press the Done soft key to save the Done Cancel changes. To delete an entry: 1. The Callers List can store up to entries.
Page Additional phone features To dial an entry: 1. Dial 2. Press the Dial soft key. Delete 2. Choose one of the following soft keys: — to delete the entire Callers List — to return to the previous screen Using the Redial List The Redial List feature logs all outgoing calls. The Redial List can store up to 20 entries. Page Additional phone features Dial 2.
Press the Delete soft key. Choose one of the following soft keys: — Page Trans Conf Forward More Fewer display lines are available on the IP Phone E, so the display provides less information.
In this case, the information display is arranged in a different fashion, but all the information is visible at one time. Press the Home key. Page Additional phone features Troubleshooting Virtual Office Virtual Office can display error messages on-screen. Table 10 lists error messages and describes actions to correct the causes.
Station Control Password. Invalid ID 2 equipped TN. Page Using Hospitality features 4. Press the Goodbye key. Goodbye To cancel an Automatic Wake-Up call: 1. Goodbye To verify the time for the Automatic Wake-Up call: 1. To read meters: 1. We are set up for collaborating with you with screen sharing and Web Talk.
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